AC
NMACC Arts Café · BKC Mumbai
WhatsApp Guest Assistance

AI-Powered Guest Assistance
for Arts Café

Instant Support Across WhatsApp  ·  Art Deco Luxury  ·  BKC, Mumbai

Journey 1 — Reservation & FAQ
WhatsApp Powered
Journey 2 — Group Booking

Two Guest Journeys

01
✦ Journey 1

WhatsApp Reservation
& FAQ Assistance

Guests receive instant answers and make table reservations through an elegant WhatsApp conversational experience.

A
Guest initiates conversation
▼
B
Guest selects Ask a Question
FAQ exchange
▼
C
Reservation details collected
📋 Reservation Form
👤
Name
Priya Mehta
📅
Date
Saturday, 21 June 2026
🕐
Time
8:00 PM
👥
Guests
4 Guests
▼
D
Reservation confirmed
✓
Reservation Request Received
"Thank you for your reservation request. Our team will confirm your table shortly."
📅 21 June · 8 PM
👥 4 Guests
Status: Pending Confirmation
02
✦ Journey 2

Group Booking
Management Flow

Seamless group reservation handling with dedicated manager notification and personalised follow-up.

A
Guest selects Group Booking
▼
B
Group details collected via WhatsApp
📋 Group Booking Form
👤
Name
Arjun Kapoor
📱
Mobile
+91 98200 XXXXX
📅
Date
Friday, 27 June 2026
🕐
Time
7:30 PM
👥
Guests
18 Guests
✨
Special
Anniversary dinner · Veg menu · Rooftop preferred
▼
C
Request acknowledged
✓
Request Received
"Thank you. Our manager will review your request and contact you within 24 hours."
⏱ Response within 24 hours
▼
D
Backend manager notification
📧
Manager Notification Sent
Automated · Instant · Secure
Guest Details Attached
Booking Requirements Attached
Email / Webhook Notification Sent
Awaiting Manager Confirmation
Manager review in progress · Est. response 2–4 hrs
🛡
Secure & Trusted
100% Private Guest Assistance
End-to-end encrypted via WhatsApp
⚡
Instant Responses
Quick Support for Every Guest
Available 11 AM – 1:30 AM daily
⭐
Premium Hospitality
Designed for Exceptional Dining
Art Deco luxury · BKC Mumbai
"Thank you for choosing Arts Café, NMACC — Where Art Meets Dining."
Nita Mukesh Ambani Cultural Centre · BKC, Mumbai · G Block, Level 3