Support

Help for the fitness equipment rental app · Updated October 9, 2026

Contact

Email: support@basecampfit.app

Please include your app version, iOS version, and a short description of the issue. We aim to respond within 2 business days.

How rentals work

Browse or search equipment, open a product to choose rental dates, add items to your cart, then checkout with cash on delivery. You can manage orders, delivery addresses, and favorites in the app.

Account

Orders & payment

Addresses & favorites

Add recipient name, phone, and address before checkout. Favorites sync only on the current device in this version.

Privacy

Read our Privacy Policy.